Privacy

Craggle Privacy Policy

Effective Date: 6/1/2025

Craggle (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Craggle mobile app and related services (collectively, the “Service”).

1. Information We Collect

We collect the following types of information to provide and improve the Service:

a. Account Information

  • When you create an account, we may collect your name, email address, and a profile photo.

b. Climbing Activity

  • We store climbing session data you choose to log (e.g., session start/end time, climbs, notes, photos).

c. Device and App Usage

  • We collect anonymized data about how you use the app to help us improve features and performance.

d. Apple Health (if enabled)

  • If you connect Craggle to Apple Health, we may read or write workout data (e.g., climb duration, heart rate, altitude) with your explicit permission.

2. How We Use Your Information

We use your information to:

  • Provide and personalize the Service

  • Track and display your climbing history

  • Enable social features such as shared sessions or crews

  • Improve the app through analytics and feedback

  • Sync workouts to Apple Health/Fitness, if enabled

We do not sell your personal data. We do not use your data for third-party advertising.

3. Data Sharing

We may share limited data with:

  • Service providers who help us operate the Service (e.g., cloud hosting, crash reporting)

  • Your crew members, if you choose to join or create a climbing group

  • Authorities if legally required, such as in response to a lawful request

4. Your Privacy Choices

You can:

  • View and edit your profile

  • Delete a session or climb at any time

  • Disconnect Apple Health at any time

  • Request deletion of your account and data by contacting us at [privacy@craggle.app]

5. Security

We use industry-standard encryption and access controls to protect your information. No method of storage or transmission is 100% secure, but we work hard to keep your data safe.

6. Children’s Privacy

Craggle is not intended for children under 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy. If we make material changes, we’ll notify you through the app or by email.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Craggle Privacy Team

[privacy@craggle.app